Thinking about a potential car accident isn’t much fun, but the likelihood is that most of us will at least get into a bump or scrape of some kind during our time on the road. It is pivotal that you know exactly what to do in these scenarios to ensure you both keep yourself safe and your chance to claim secure. Being in an accident can be scary, it can be frustrating, and it can even make you angry. Adrenaline will be pumping through your veins, but it is key to keep a cool and calm head, before following these simple steps.

Take a deep breath – as we said, it is important to keep a cool head and stay calm in these situations. Getting upset or angry will not help anyone.

Stop – If you have been involved in a road traffic accident, then you should always stop. If you drive away, you are committing a crime. If the other party drives away, you should ring the police and report them.

Switch off engine – Immediately turn off your engine, and ensure that the handbrake is on. This is for your safety, as well as the safety of those around you.

Obstruction – If any of the vehicles involved with the accident is causing an obstruction to others, but cannot be moved, you must call the police.

Hazard lights – Make sure to turn on your hazard lights to let everyone else around you know that you have been in an accident. This is particularly important at night or if you are stationary near a corner.

Don’t admit fault – No matter whether you think you are in the wrong or not, during the initial confrontation with the other drive, never admit fault as it will harm your claim. The fault of the accident is to be determined later by professionals once all evidence has been gathered.

Ambulance – If you or any of the other people involved in the crash are injured, phone the emergency services at once.

Details – Take the details of the other driver, as well as any witnesses. These can include names, addresses, insurance details, registration numbers, car make, car colour, phone numbers, etc. You should also note the time and date of the incident, the conditions on the road, direction of travel, damage to the other vehicle, etc.

Pictures – Take as many photographs as possible of the accident. That includes all the damage to either vehicle, the crash site, the road, any nearby road signs, markings, or crossings, etc.

Contact your insurance – After the accident, you must contact your insurance company to report and explain what has happened.

Police – You do not need to call the police if the accident involves a minor bump or scrape and there are no injuries.

For immediate Roadside Assistance call our 24/7 Claims Line 0300 303 3833