Public transportation companies must take good care of their passengers. They ought to ensure the utmost safety of commuters who pay for their services. On the other hand, commuters should also know their rights when using public transportation. In fact, you can file for a public transport accident claim if you’ve been injured on public transport. This also applies to all modes of public transport, such as buses, trains, or ferries.
In the following section, we’ll discuss common public transport accidents, what to do during an accident, and how to file an accident claim. Keep on reading to learn more.
Common Public Transport Accidents
Accidents inevitably happen, even if the public transport system in the UK generally has health and safety standards. Below are some common accidents on public transport:
- Bus accidents: Reckless driving is one of the primary causes of injuries when travelling on a bus. Accidents, however, don’t necessarily involve a crash or collision with another vehicle. They can also be caused by braking all of a sudden, opening the door before the bus takes a halt, and not stopping for bus passengers to get on or off.
- Train accidents: Slips, trips, and falls are the common causes of injuries on a train. These can happen because of liquid spillages, objects lying around, and litter not being cleared. Also, train passengers can get injured if they’re caught in a door that closes unexpectedly or one that malfunctions.
- Ferry accidents: Common injuries on water transportation, such as ferries, include cuts and bruises. These can be caused by being hit by an unsecured object or a broken surface, and by falling on a slippery surface.
What to do on a public transport accident
When caught in a public transport accident, it’s best to know what to do and how to proceed. Follow the steps below:
- Stay calm and assess your injuries. Wait for the first responders to arrive if your injuries are severe. You should receive the appropriate first aid treatment, followed by medical treatment in the hospital.
- If your injuries aren’t severe, take the following steps: 1) take photographs or videos of the accident scene with your mobile phone, and 2) get the contact details of other passengers and any other bystanders who witnessed the accident.
- Get medical treatment in the hospital even if you’ve already received first-aid treatment at the scene. This is to rule out any internal injuries and get a formal diagnosis and treatment to strengthen your compensation claim.
Filing an accident compensation claim
When filing an accident compensation claim, it’s best to contact a personal injury solicitor. The solicitor will provide a free consultation about making a public transport compensation claim. They will listen to your account of what happened and consider all possibilities. Then, the solicitor will determine whether or not it’s worth pursuing a claim.
In most cases, a solicitor will represent you using a No Win No Fee agreement. Through this, you get the benefit of legal expertise and representation without having to pay personally. The solicitor will cover all claim-related expenses, such as court fees. You will only pay an agreed percentage, should your claim will be successful. If unsuccessful, you will not pay anything.
At this point, you now have an idea about what a public transport accident entails and what you can do to make a compensation claim. Follow the steps mentioned above, and you’ll be on the right track to obtaining an accident claim.
If you are looking for accident assistance in the UK, get in touch with us to see how we can help.